Alert Center

Monitor thousands of sites with intelligent alerts

Real-time alert monitoring for remote locations reduces response times and bandwidth costs while maintaining complete security visibility.

Why choose Alert Center (AC)

Managing security across hundreds or thousands of remote sites is nearly impossible with traditional video monitoring. Continuous streaming drains bandwidth, overwhelms operators, and makes it impractical to maintain awareness of several locations where threats often go undetected.

Alert Center is an intelligent monitoring module that delivers real-time alerts from remote sites, enabling security teams to respond immediately to critical events without the overhead of continuous video streaming.

How does it work

1. Alert trigger and recording

When an alert is triggered by criteria such as human or vehicle detection in a restricted area, it gets recorded by SRX-Pro which automatically sends an alert notification to the CMS Server.

2. Alert distribution

The CMS Server collects alerts and immediately distributes them to remote viewing software Video Pilot Client (VPC), mobile devices, and Alert Center for review by security operators.

3. Operator review and response

Operators instantly review footage and determine the best course of action. Alerts can be searched by type, status, date range, and site ID. Operators can rate alerts, add notes, email stakeholders, play back video, or escalate incidents.

4. Enterprise-scale monitoring

Alert Center integrates seamlessly with Video Pilot Matrix, i3’s Enterprise system that can monitor hundreds of cameras simultaneously, providing comprehensive coverage for large-scale deployments.

Frequently Asked Questions

What types of alerts can Alert Center detect? +

Alert Center generates alerts based on user-defined criteria including human and vehicle presence in restricted areas, motion detection, perimeter breaches, and integration with alarm systems. Alerts are automatically categorized by severity level.

How much bandwidth does Alert Center require compared to traditional monitoring? +

Alert Center transmits only alert-related footage rather than continuous video streams, reducing bandwidth requirements by up to 90% compared to traditional VMS solutions—making it ideal for remote sites with limited connectivity.

Can I monitor multiple locations from one interface? +

Yes. Alert Center is designed to monitor thousands of locations simultaneously from a centralized platform,  with grouping capabilities for organizational convenience and searchable alerts by site ID.

What viewing options are available for reviewing alerts? +

Security operators can review alerts from Video Pilot Client (VPC), mobile devices (smartphones and tablets), and the Alert Center desktop interface, providing flexible access wherever your team works.

How does the alert prioritization system work? +

Alerts are automatically categorized by severity—Urgent, Warning, and Caution—and can be viewed in groups. This ensures operators focus on the most critical events first while reducing alert fatigue from lower-priority notifications.

Does Alert Center integrate with existing security systems? +

Yes. Alert Center integrates seamlessly with i3’s SRX-Pro NVRs, Cloud Managed Services, Video Pilot Client, and Video Pilot Matrix, providing a complete end-to-end solution that scales with your operations.

What information is logged for compliance and documentation? +

Alert Center maintains complete audit trails including operator notes, alert ratings, time stamps, video footage, and log records—ensuring detailed documentation for investigations, insurance claims, and regulatory compliance.

See Product in Action

See how Alert Center delivers intelligent remote site monitoring that reduces bandwidth costs and improves security operations across all your locations.

Thank you

Download Patent

Your download link

Download

Let's Talk

Our experts will walk you through how i3 can address your business needs.