Smart Video Ai Solutions for Retail Stores

Stop shrink. Drive profit. Enhance customer loyalty.

i3 is trusted by industry leaders

The smartest way to run your retail store.

Retailers today face mounting challenges: rising shrink, labor shortages, and the need to deliver consistent experiences across multiple locations. Our Ai-powered video intelligence platform integrates seamlessly with your existing camera and POS systems to turn operational and transactional data into actionable insights.

What's in it for your business

Asset Protection

Prevent losses. Protect every sale

Smart Exception Reporting (i3’s Smart-ER) – Reduce investigation time by up to 87% with our leading AP tools that integrate transactions and incidents with your POS systems. See product in action
Walk-out/ pushout detection – i3 immediately triggers alerts on cart pushouts and walk-outs with our forefront Trajectory Anomaly solution
Integrated AP analyst – Automatically flag and take action against suspicious transactions and workplace incidents such as slip-and-falls or skipped check-out lines with our software that works as an integrated AP analyst
Locate shrink and theft – Identify theft rings and patterns across multiple locations with i3’s cutting edge technology

Operational Efficiency

Optimize staffing. Improve service

Traffic count and analytics – Monitor occupancy in real time to optimize staffing with i3’s People Counting and conversion analytics
Advanced Ai detection – Our software alerts you when there are bottom of the basket items needed to be scanned, blocked emergency exits, and incident management alerts for site audits
Heat Mapping and dwell – Use heat mapping and dwell time analytics to adjust store layouts. Reduce bottlenecks, check-out and queue service times
Full POS integration – Capture real-time data, jumpstart investigations and link footage to transactions with your existing systems

Predictive Analytics

Anticipate needs. Stay ahead

See customer journey with our trajectory analysis feature to guide product placement and promotions
Display engagement analytics – Ensure promotional displays capture attention and optimize product positioning with traffic insights
Staffing forecast – Predict peak demand and staffing needs with high accuracy with our Queue Management system

Safety and Security

Secure your stores 24/7

Our 24/7 Ai monitoring detects safety incidents, suspicious behavior, and unauthorized access in real time. Facial similarity tools support role-based access control and visitor logging, while real-time alerts enable immediate staff intervention.

Facial matching (i3Ai Sentry) – Detect unauthorized access, suspicious activity, and safety risks in real-time. Grant or deny access to facilities or detect unwanted visitors with i3’s leading Ai Sentry photo matching solution
Encrypted Video Transfer (EVT) – Create legally admissible evidence with our EVT technology. i3 is SOC 2 certified, ensuring all data is protected and handled with industry-grade standards
Safety and compliance management – Prevent incidents through proactive detection and alerts with our slip-and-fall feature. Our i3 Loitering solution monitors prolonged stays in sensitive, or staff-only areas

Frequently Asked Questions

How does i3's customer journey mapping differ from traditional retail analytics? +

Our Ai-powered platform provides real-time customer journey mapping that tracks actual movement patterns, dwell times, and engagement levels throughout your store. Unlike traditional analytics that rely on assumptions, our system provides precise data on how customers actually shop and interact with your space.

Can the Employee Engagement solution work effectively in different retail formats and store sizes? +

Yes. Our Employee Engagement module scales from small boutiques to large department stores. The system adapts to different retail formats, staffing models, and customer service approaches while providing consistent insights into employee-customer interactions.

How does Smart-ER Exception Reporting handle the high transaction volumes in busy retail environments? +

Smart-ER intelligently prioritizes alerts based on transaction value, risk levels, and historical patterns. The system learns your store’s normal patterns and focuses attention on truly suspicious activities, preventing alert fatigue while ensuring comprehensive loss prevention coverage.

How can heat mapping help with our seasonal merchandising and store layout changes? +

Heat mapping reveals which areas drive the most customer engagement throughout different seasons and promotional periods. You can test layout changes, measure the impact of seasonal displays, and optimize product placement based on actual customer behavior data rather than guesswork.

See the difference for yourself.

Experience how i3’s AI-powered video and analytics solutions turn data into real-time decisions that enhance safety, reduce loss, and drive smarter operations.

Need more info? Contact Sales

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