Smart Video Ai Solutions for Thrift & Donation Stores

Stop shrink. Drive profit. Enhance customer loyalty

i3 is trusted by industry leaders

The smartest way to run your thrift operation.

Thrift stores serve a vital community mission while managing complex operational challenges: processing diverse donations, maintaining secure facilities, optimizing retail space, and ensuring safety for staff, volunteers, and donors. i3 International’s Ai-powered platform addresses these unique demands with intelligent solutions designed specifically for thrift operations. We turn everyday operational data into actionable insights, enabling more efficient donation processing, enhanced security, and optimized community service delivery.

What's in it for your business

Operational Efficiency

Protect donations. Secure your mission

  • Donation count and analytics – Monitor occupancy in real time donation and customer traffic patterns to optimize staffing with i3’s People Counting and conversion analytics. Advanced Ai detection – Our software alerts you when there are bottom of the basket items needed to be scanned, blocked emergency exits, and incident management alerts for site audits
  • Heat Mapping and dwell – Use heat mapping and dwell time analytics to adjust store layouts. Reduce bottlenecks, check-out and queue service times
  • Trajectory analysis – Understand your customers’ journey with our trajectory analysis feature, factually optimize product placement and promotions
  • Full POS integration – Capture real-time data, jumpstart investigations and link footage to transactions with your existing systems
CMS dashboard

Asset Protection

Streamline donations. Maximize impact

  • Exception Based Reporting – Reduce investigation time by up to 87% with our leading AP tools that integrate transactions and incidents with your POS systems
  • Walk-out/ pushout detection – i3 immediately triggers alerts on cart pushouts and walk-outs with our forefront Trajectory Anomaly solution
  • Integrated AP analyst – Automatically flag and take action against suspicious transactions and workplace incidents such as slip-and-falls or skipped check-out lines with our software that works as an integrated AP analyst
  • Locate shrink and theft – Identify theft rings and patterns across multiple locations with i3’s cutting edge technology. Protect high-value donation areas including electronics, jewelry, and big-ticket items

Safety and Security

Secure your community hub 24/7

  • Loitering detection – Stop incidents and trespassing before they happen. Detect safety hazards, loitering, and suspicious activity in real-time across all areas. After-hour donation theft.
  • Safety and compliance management – Monitor compliance with safety protocols including emergency exit accessibility, slip-and-falls and capacity limits.
  • Facial matching (i3Ai Sentry) – i3’s leading photo matching technology gives you full perimeter control. Authorize or deny access into facilities and receive alerts for persons of interest.
  • Encrypted Video Transfer (EVT) – Create legally admissible evidence with our EVT technology. i3 is SOC 2 certified, ensuring all data is protected and handled with industry-grade standards.

Predictive Analytics

Anticipate needs. Plan ahead

  • Staffing forecast – Forecast donation peaks and seasonal trends for proactive planning and resource allocation. Predict staffing needs based on historical patterns and upcoming events or campaigns.
  • Display engagement insights – Analyze customer behavior patterns to optimize retail merchandising and store layouts.
  • i3’s License Plate Recognition (LPR) – Operators can obtain data from loyal donors, as well as visit frequency.

Frequently Asked Questions

What makes i3's solution different for thrift stores? +

Our platform is specifically designed for the unique operational challenges of thrift stores, including donation processing, staff management, and community service missions. Unlike generic retail solutions, we understand the complexities of managing both donation intake and retail operations.

How does the system handle the unique traffic patterns of thrift stores? +

Our Ai analytics account for the different types of traffic in thrift environments – donors dropping off items, customers shopping, and staff working. The system can distinguish between these activities and provide relevant insights for each operational area.

Can the solution integrate with our existing donation processing systems? +

Yes. Our platform integrates seamlessly with most thrift store management systems, POS platforms, and volunteer scheduling tools. This integration provides comprehensive operational visibility without disrupting existing workflows.

How does this help with our community mission and impact measurement? +

Our analytics help you track donation patterns, measure operational efficiency, and optimize resource allocation – all of which directly impact your ability to serve the community. Better operations mean more resources available for your mission and greater community impact.

See the difference for yourself.

Experience how i3’s AI-powered video and analytics solutions turn data into real-time decisions that enhance safety, reduce loss, and drive smarter operations.

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