Centralized access to operational insights, predictive analytics, asset protection, and safety monitoring. All managed remotely through a secure, SOC 2 certified platform accessible from anywhere.
Cloud Managed Services serves as the foundation for i3’s solution portfolio, providing the platform infrastructure that powers four core capability areas:
Manage surveillance systems, flag specified behaviors, manage access control, and monitor designated areas. The platform enables secure evidence sharing with law enforcement through encrypted channels. Access incident reporting, video management, and security monitoring capabilities from the unified interface.
Our safety and security solutions cover:
Track foot traffic, measure service speed, and monitor staffing levels with real-time analytics accessible remotely. The platform captures customer interactions, drive-thru performance data, and people counting metrics: providing operational visibility into what’s happening across locations. Access all operational data through the cloud platform for remote monitoring and analysis.
Our operational insights suite includes:
Monitor transactions and detect activities including voids, employee discount usage, walkouts, and checkout irregularities. The system provides alerts for flagged transactions and abnormal patterns, enabling review of corresponding video evidence. Access transaction monitoring and alert management through the centralized platform.
Our asset protection suite includes:
Analyze historical data to identify patterns in staffing needs, busy periods, and customer behavior. The platform processes years of operational data to surface trends, enabling data-informed decisions about resource allocation and operational adjustments. Access trend analysis and forecasting tools that show performance patterns across time periods and locations.
Our predictive analytics solutions covers: Comprehensive Fraud Detection, and Performance Dashboards within CMS
Cloud Managed Services provides the platform infrastructure for i3’s complete solution portfolio across four capability areas: Operational Insights (Heat Mapping, People Counting, Drive-Thru Timer, Queue Management), Predictive Analytics (Business Intelligence, Trend Analysis, Forecasting), Asset Protection (Smart-ER, i3Ai Sentry, Exception Reporting), and Safety & Security (Surveillance Management, Facial Recognition, Incident Reporting, Detection Solutions). True View operates as a separate monitoring solution.
Yes. Cloud Managed Services is accessible from anywhere with internet connectivity, enabling remote management without VPN connections or on-premise server access. This supports distributed management teams, multi-location oversight, and flexible work arrangements while maintaining secure access controls.
The platform maintains SOC 2 certification, implementing encryption for data transmission and storage, access controls for user permissions, and audit trails for compliance documentation. Security measures protect surveillance footage, transaction data, operational analytics, and incident reports according to industry standards and regulatory requirements.
Yes. The platform enables secure sharing of video evidence, incident reports, and related documentation with law enforcement, legal counsel, and other authorized parties through encrypted channels. Access controls ensure only authorized recipients can view shared materials, maintaining chain of custody and compliance requirements.
Traditional surveillance systems focus solely on video recording and playback. Cloud Managed Services integrates surveillance with operational analytics, transaction monitoring, incident reporting, and security management, providing unified access to all these capabilities rather than requiring separate systems for each function.
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